Dematic PC_Telecom Supp Spec 3 in Cernusco sul Naviglio, Italy

PC_Telecom Supp Spec 3

  • Functional Area: Information Technology

  • Location: Italy - Cernusco sul Naviglio

  • Req ID: 52321

  • Job Type: Regular

  • Job Time: Full-Time

  • Experience Level: Entry Level

  • Required Education: High School Diploma

  • Required Travel %: 0.00

Company Description:

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Grand Rapids, MI, Dematic is a member of KION Group, a global leader in industrial trucks, related services, and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally, and a leading provider of warehouse automation.

Job Description:

  • Minimum experience in desktop support

  • Knowledge of Windows environment and computer hardware and software at an entry level

  • Excellent customer service skills, strong attention to details with excellent follow up

  • Good command of English language

  • 1-2 years of experience

General Requirements:

  • Dematic Italy, based in Cernusco sul Naviglio, is hiring an Help Desk Specialist. The Help Desk specialist, reporting to the IT Manager will:

  • Provide day-to-day technical support for end-users of desktop applications, telephones, handheld email devices and computer hardware;

  • Support Windows desktop OS. Diagnoses and troubleshoots computer and general network issues (Office Automation, Outlook, Word, Excel etc.).