Akamai Technologies, Inc. Enterprise Solutions Engineer in Milan, Italy
Enterprise Solutions Engineer
Feb 08, 2018 Post Date
010550 Requisition #
The enterprise IT landscape is turning inside out - applications and data are moving to the cloud, employees are becoming more distributed, and the enterprise's traditional zone of control is expanding. Security and IT teams must still maintain visibility, security, and reliability. And businesses are looking for a more cost effective method of operation. These are the trends that challenge modern day IT and security teams, while at same time they must drive toward greater agility and simpler infrastructure.
The Enterprise Solutions Engineer (ESE) is a technical sales specialist with a deep understanding of enterprises' digital business, infrastructure, security, and application access requirements of today's fast changing IT environments. They employ IT, industry vertical, and technical expertise to address customer business challenges and technical needs, and prescribe solutions from Akamai's innovative enterprise security, identity, and access solutions to address customer security needs. The ESE has proven technical pre-sales experience and is proactive and self-directed, responsible for leading technical sales activities with customers, managing the technical relationship and enablement activities with partners, and assuming subject matter expert and enablement responsibilities within Akamai.
As a Solutions Engineer you will be responsible for:
Work closely with Akamai Enterprise Sales to support existing and prospective customers to incorporate Akamai Enterprise products and services into their architecture and operations to derive business value.
Assist customers as they move to more agile, secure, identity centric security models by taking a consultative approach to solutioning and solving challenges around next generation security transformation
Support Enterprise Channel partner recruitment and revenue generation activities, including enabling and educating the partner on combined technical value proposition, and assisting with qualifying opportunities with solution decisions.
Lead proof of concept and beta programs with customers and partner teams to ensure technical success and delivery against business objectives. PoCs may require on-site visits and hands-on software configuration
Educate and enable Akamai cross-divisional direct sales teams on the Enterprise solution portfolio
In partnership with the product and engineering teams, develop the tools and collateral to support the technical teams engaged in selling and fulfillment
Collaborate with the engineering and product management teams to influence product roadmap and the inclusion of business priorities and requirements of early adopter customers
Participate in industry events as a technology evangelist, speaking with prospects and customers, and often presenting the technology
Show high standards of leadership and teamwork - proactively partnering with sales, our partners, within the team, and providing knowledge transfer among peers (case studies, best practices, processes, etc)
Travel up to 40%
About the Team
Akamai's Enterprise Division is a dynamic business unit responsible for developing and selling Enterprise Security, Identity, and Application Access products to enable customer Enterprise IT and Security teams. These solutions provide fast and reliable enterprise application access and help mitigate endpoint malware and phishing attempts to help provide safer, easier, and faster security transformations. Ultimately, our goal is to secure, protect, and accelerate all Enterprise communications as a cloud gateway service. The division consists of product management, engineering, sales and technical pre-sales, product marketing, business development, and product support, and works closely with several other groups within Akamai and external partners.
5+ years of experience in a customer facing environment such as sales or technical consulting
3+ years of experience in technical pre-sales, working directly with customers, channel partners, carrier or system integrators, and business partners
3+ years of experience of internet technologies and network protocols such as TCP/IP, HTTP/HTTPS, and DNS as well as experience with VPN
2+ years of experience with IP networking, switching and routing technologies such as BGP, VLANs, MPLS; Firewall, Router, or Switch configuration
Excellent English and Italian language skills
Industry recognized certifications such as CCSP, CCDA, CCNA, CCNP, CISSP
Experience with routers, network appliances, WAN Optimization, Virtual Machines and SaaS
Experience in the web application security field
Experience with Cloud Access Security Brokers (CASB) or Secure Web Gateways (SWG), Identity Access Management, and Digital Identity
Experience with on-site IDS/IPS or Firewalls or Web Application Firewalls
Experience with malware, phishing and social engineering
Strong background in Layer 7 technologies and protocols, such as HTTP, DNS, SSL, Web & App Servers, Load Balancers, Content/Application Delivery Network (CDN), HTTP Streaming, Mobile Site/Application Acceleration, Three Tier Architectures
Experience within Enterprise Infrastructure, and the Carrier and/or Service Provider landscape
Excellent written, verbal, and presentation skills appropriate to both technical and management clients
Experience developing and enhancing strong client relationships
A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence
About Akamai Technologies
Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.