YOOX NET-A-PORTER GROUP Junior CVM Specialist YOOX (Maternity Cover) in Milan, Italy
YOOX, launched in 2000, is the world’s leading online lifestyle store for fashion, design and art, offering a never-ending selection including: hard-to-find clothing and accessories from the world’s most prestigious designers, exclusive capsule collections, eco-friendly fashion, a unique assortment of home design objects, rare vintage finds, books and a curated selection of compelling and collectable artworks.
YOOX, which is part of YOOX NET-A-PORTER GROUP, has offices and operations in the United States, Europe, Japan, China, Hong Kong, delivering to more than 100 countries around the world and ensuring an exceptional level of customer service.
The opportunity is to work in our CVM team, a part of our marketing department, and be a point of collaboration between several teams, such as technology, creative direction and business intelligence, to ensure the execution of the CVM strategy.
The candidate will be involved in the end to end programme and campaign process, from planning to creative through to reporting.
This role would be a good next step for someone proficient in email campaign deployment to get more exposure to strategy and analysis. You will not create campaigns but you’ll make sure that the processes of our CVM campaigns are run in the best way.
Study of CRM plans specifically in line with the company's strategy.
Plan, execute and follow-up CRM Campaigns across different channels taking into account the market involved.
Targeting of CRM campaigns in line with business objectives.
Implement CVM campaigns, ensuring high levels of customer engagement and conversions
Create data selections (e.g. Filter Builder)
Coordinate and manage the creative production of the campaigns assets
Identify opportunities to help grow our subscriber database
Analyse campaign results on a regular basis, making recommendations & implementing changes based on findings
+1 year of experience in email marketing/CRM
Experience of Cheetah Digital or similar ESPs
Dreamweaver and Photoshop experience
Excellent use of Excel and Power Point
Excellent communication and interpersonal skills with different internal and external stakeholders
Excellent attention to detail
Analytical and data driven approach
Ability to work to tight deadlines, whilst still delivering high quality results
Friendly and positive attitude
Self-starter with a can-do attitude
Good knowledge of written and spoken English
Ability to learn new technology quickly
Understanding of data segmentation and personalised content in CRM
Ability to map and analyze business processes
Interest and aptitude for innovation and new technologies
Good business awareness and ability to interact with IT departments
Ability to Build and render test html templates if it’s necessary
Job ID: 2018-2888
External Company Name: YOOX NET-A-PORTER GROUP Spa.
External Company URL: http://www.yoox.com