Red Hat Cloud Consultant - Rome in Remote, Italy

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Consulting team is looking for a Cloud Consultant to join us in Rome, Italy. In this role, you will passionately guide the adoption of Red Hat's solutions in our key enterprise accounts. You'll win the trust and confidence of the customer engineering, development, and operations teams by aligning their requirements and use cases with the functional capabilities of our solutions. As a Cloud Consultant, you will play an important part in bringing together cross-functional teams from Red Hat's Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers. Successful applicants should be based in Rome, live within commutable distance of the city, or be open to relocation.

Primary job responsibilities

  • Routinely assess and implement Red Hat's core offerings including Red Hat Enterprise Linux (RHEL), Red Hat Virtualization, Red Hat Satellite, Red Hat OpenStack Platform, OpenShift by Red Hat, and continuous delivery (CD) tools like Puppet or Foreman

  • Serve as a subject matter expert at the client site, addressing the technical, developmental, or strategic IT needs

  • Manage problem identification, system architecture definition, software specification and design, testing, and deployment of complex open source solutions

  • Adapt to changing customer requirements

  • Respond to incidents, escalations, and exceptions in a professional manner

Required skills

  • Excellent technical skills in designing Linux solutions, system configuration, and system administration

  • Advanced communication and interpersonal skills to communicate value, progress, and metrics of key projects to a diverse audience of stakeholders

  • Ability to constantly learn about new technologies and apply those concepts to customer needs

  • Technical experience with virtualization and cloud and virtualization technologies from Red Hat (OpenStack, OpenShift, Virtualization) or competing vendors

  • Solid knowledge in either cloud networking (SDN) or storage (object and block) disciplines and DevOps models and technologies

  • Comfortable working with highly distributed teams, including interaction with the open source communities via email and IRC

  • Willingness to work as part of a geographically distributed team while demonstrating flexibility and initiative

  • Willingness to travel within Italy up to 35%

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62504

Category Consulting