VMware Technical Account Manager - Rome (Italy) in Rome, Italy

As a Technical Account Manager (TAM), you will build and maintain post-sales relationships with up to 5 of VMware's largest and most complex customers. These customers are typically large accounts adopting VMware virtualization software across their Data Centers. As a trusted advisor, you will ensure successful implementations, ensuring that the customers serve as a positive reference and continue their standardization on VMware technology. Additionally, you will act as their single point of contact into all of VMware. TAMs consult closely with customers to ensure their happiness and Return On Investment with the VMware platform. TAMs are also the customers' virtualization guide and are accountable for identifying and directly addressing all business and technical issues.

In addition, TAMs actively expand VMware platform adoption and standardization within accounts, driving relationships at every level internally and externally to advocate VMware technology and inspire change.

We offer fantastic opportunities for career progression and you will work in a collaborative, fast-growing and flexible working environment.

Responsibilities:

  • You will provide project leadership for the customer's major VMware initiatives (This would include project management and solutions consulting)

  • Management of cross-functional VMware project teams, which could consist of VMware consultants, engineers, marketing, and support staff

  • Maintain current functional and technical knowledge of the entire VMware product line

  • Manage and drive multiple requests across simultaneous client engagements

  • Provide clear and constructive product feedback to VMware product management teams based on customer requirements

  • Function as a front-line technical resource for "methodology" and informal customer questions

Required Skills:

  • Demonstrated ability in customer-facing positions, preferably as a professional services consultant

  • Good global storage, network and system knowledge – be able to discuss and understand IT and Data Center issues)

  • Understanding of the strategic sales process

  • Strong organizational skills with an ability to juggle multiple client demands

  • Excellent communications and interpersonal skills, including ability to interact and communicate with CxO level personnel

  • Fluent in Italian and English

Why work for VMware PSO?

The global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. We are dedicated to the satisfaction and success of the customer and their SDDC strategy. We ensure that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning software-defined datacenter.

We are committed to offering a collaborative and supportive working environment with a full enablement plan and the opportunity to develop in the latest network and security technologies and solutions. We promote an inclusive atmosphere where your voice will be heard, and where you will be part of a fun, dynamic team working in partnership with each other.

We are looking for conscientious and responsible individuals who can build on our successful track record and come with us on the next stage of our journey. We will sponsor your enablement and certification up to and including VCDX certification.

Work for the global leader in cloud infrastructure and virtualization solutions.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.