Intergraph Corporation EMIA Application Engineer CAS in Rozzano, Italy

Overview

For more than 25 years, CADWorx & Analysis Solutions (CAS) has provided software for plant design and engineering disciplines. Our aim is that design and engineering should share relevant information seamlessly, thereby maintaining accuracy and improving efficiency.

Our products are used around the world by nearly every major Owner Operator and global EPC firm. Likewise, thousands of mid to small size companies are benefiting from the powerful, yet scalable, solutions that we develop. CADWorx & Analysis Solutions is part of Hexagonppm.com

CADWorx & Analysis Solutions is looking for an Application Engineer to further enhance the performance of our team.

Frequent travel throughout Italy required, possible overseas as well.

  • Responsibilities

The successful candidate will:

  • Deliver impactful and persuasive product demonstrations and acting as a technical expert, lead technical discussions and promptly respond to technical queries raised during pre-sales activities with new prospects and existing customers

  • Promote our solutions to prospects/customers by authoring and delivering presentations and demonstrations during discovery tours, CAU Express events, and technical user forums

  • Educate customers through delivery of high quality training courses, so that they become productive sooner and use the software efficiently

  • Consult with customers to accurately scope, build and deliver customised solutions that help them streamline work processes and maximise the benefits they gain from our software products

  • Keep abreast of changes and maintain in-depth knowledge of all products in the CADWorx and Analysis solutions product line, ensuring consistent high-quality fulfilment of pre-sales and post-sales tasks

  • Utilising Hexagon PPM’s corporate CRM system, but also engaging with customers on a personnel level - via WebEx, email and telephone - provide excellent technical support for all CADWorx and Analysis solutions products, enhancing customer satisfaction and helping to maintain or increase maintenance revenues

  • Communicate software deficiencies and improvements so that development can fix or enhance our products so that they continue to be competitive and help Hexagon PPM increase market share

  • Contribute to the marketing effort by authoring technical articles, webinars, blog posts etc.

  • A major part of the role is supporting the sales team to cross-sell and upsell products and services. Although not a sales role, you are expected to possess some commercial acumen. You will be required to assist sales by contacting existing customers to discuss their requirements in respect of additional software, services or training.

Qualifications

  • Excellent verbal communication skills – both written and spoken in Italian and English. Other languages would be an advantage (German, Spanish or French)

  • To be educated to a University level.

  • Degree educated in either a Mechanical or Plant/Process-related Engineering discipline (2:1)

  • Commercial awareness

Required/Desirable Competencies

  • Required

Strong AutoCAD 2D and 3D skills

Excellent product demonstration and presentation skills

Good written and oral communication skills

  • Desirable

CADWorx experience – but full training will be given

3-5 years, process and/or plant design background

Hexagon PPM (formerly Intergraph Process, Power & Marine) is the leading global provider of engineering software and project control solutions. We transform unstructured information into a smart digital asset, empowering our clients to visualize, create, and manage the life cycle of facilities and structures of all complexities. For more information visit HexagonPPM.com.

Hexagon PPM is part of Hexagon (Nasdaq Stockholm: HEXA B; Hexagon.com), a leading global provider of information technology solutions that drive productivity and quality across geospatial and industrial landscapes.

Req# ID: 2018-3898

Location Test Formula: Italy-Rozzano

Relocation: No

External Company URL: http://hexagonppm.com/

Street: Strada 7 Palazzo, R1 Milanofiori