• Company: Emilio Pucci

  • Location: Italy

  • Business group: Fashion & Leather Goods

  • Contract type: Temporary Job

  • Function: Sales

  • Experience required: Minimum 2 years

  • Reference No.: PUCC00063

  • Date of publication: 2018.04.04


Objectives: The Sales Associate works together with other sales associates and Store Management to reach the selling objectives and develop a high-quality relationship with the clients, and promote the brand Emilio Pucci.

Main activities and responsibilities

Sales and customer service

Manage to achieve sales goals set by the Store Manager. Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele. Collect, Gather and analyse CRM data in order to leverage the existing client database Develop retail excellence behaviours such as personal relationships with customers, individual followup of the clientele, after-sales quality issues, selling ceremony...

Visual Merchandising and Image

Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager. Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony

Promotion and product knowledge

Support the promotion campaigns in the store (special events, Press presentations, ...) to develop the brand, the store and the collections on a local level Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department Develops a very good knowledge of the Luxury market and competitors

Organization and stock

Contribute to controlling and managing the stock, respecting the guidelines of the Maison. Perform all requested tasks related to daily Store' operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the store manager


3-5 years selling experience in Luxury/fashion industry Selling experience in RTW and accessories Excellent selling and communication skills Permanent care to details and result-oriented Positive attitude and reliable behaviour Computer skills and retail management system knowledge Fluent English, Italian